Zahid Group — the Jeddah-headquartered Saudi group whose companies include Zahid Tractor, Caterpillar’s dealer in the Kingdom — has gone live on its new Salesforce platform. Arcsen was the group’s Salesforce implementation partner for the programme.

Behind the launch sit months of joint work: discovery workshops, design decisions, data migration, testing and enablement — two teams operating as one. The platform marks a milestone in the group’s Enabling a Better Tomorrow agenda.
“Successful transformation is never about technology alone, it is about people, collaboration, and a shared commitment to excellence.”
— Suzan Sadek, Group IT Manager, Zahid Group, on the go-live announcement

“Go-live is not the finish line — it’s day one,” our CEO wrote in the announcement. The engagement continues into run, adoption and what the platform enables next.
Zahid Group joins the references on our Work page. If a multi-business Salesforce estate is on your roadmap, talk to us.







