AIArcsen implements Salesforce and Sitecore for organizations across the Gulf and Egypt, from discovery to go-live and hypercare. Senior teams, config-first design, and Arabic and English built in from the first sprint.
What we deliverFrom backlog to go-live.
Salesforce clouds
Sales and Revenue Cloud, Service and Field Service, Experience Cloud, Marketing Cloud and Data 360, and the industry clouds.
Agentforce
AI agents built on your data and processes, with guardrails, testing, and answers in Arabic and English. See Agentforce.
Sitecore
SitecoreAI builds and migrations, with Arabic-first content models and right-to-left layouts. See our Sitecore practice.
Integration
MuleSoft and API integration with ERP, core and legacy systems, built once and reused. See integrations.
Data migration
Source data cleansed, staged and validated in sandboxes, with trial runs before the production load.
Testing and training
System, integration and user acceptance testing, then trainers and administrators trained before go-live.
Standard first. Release by release.
Discover and design
Joint workshops set the requirements and an MVP backlog, and the solution design is approved before build.
Build in sprints
Two-week sprints, each ending in a demo, through developer, QA and UAT sandboxes.
Test and migrate
Integration testing on every touchpoint, user acceptance testing on scripts from the acceptance criteria, and rehearsed data loads.
Go live and hand over
Cutover, smoke tests and hypercare, then a handover to your team or to our managed services.
See the method at work at Zahid Group and Sharjah Research Technology and Innovation Park.
QuestionsBefore you ask.
What does config-first mean?
Standard Salesforce features first, and custom code only where it serves revenue, compliance or the customer experience. Less custom code means less to maintain as you grow.
Can you build in Arabic and English?
Both languages are built and tested together in every release, including right-to-left layouts, templates and customer communications.
Who runs the platform after go-live?
Your team, ours, or both. Our managed services pick up from hypercare with the knowledge of the team that built it.