AISalesforce is only as useful as the data that reaches it. Arcsen connects Salesforce and Sitecore to ERP, finance, industry and legacy systems with MuleSoft and APIs, built once and reused across projects.
What we connectOne flow of data, in a set direction.
ERP and finance
SAP, Oracle and Infor: customers, products, price books, orders, invoices and payments, each moving in a set direction.
API-led connectivity
System, process and experience APIs on MuleSoft Anypoint, so each new project reuses what the last one built.
Industry systems
Reservation and loyalty platforms for airlines, dealer management systems for automotive, and property and service-charge systems for developers.
Email and collaboration
Outlook email and calendar activity synced to Salesforce, and Slack in the flow of work.
Customer data
Profiles joined from point of sale, apps, service and loyalty data in Data 360.
Monitoring
Error handling, retries and alerts, so failed messages are caught and fixed before users notice.
Mapped, tested, then reused.
Map
Every interface listed with its data, direction, frequency and owner.
Design
APIs on MuleSoft or native connectors, with security and error handling agreed up front.
Test
System integration testing concentrated on the touchpoints, with test data from both sides.
Run
Monitoring and alerts in production, and documentation your team can maintain.
At Zahid Group, Salesforce exchanges customers, products, price books, quotes, orders, invoices and payments with Infor M3.
QuestionsBefore you ask.
Do we need MuleSoft?
Simple, low-volume connections can use native connectors or APIs. MuleSoft pays off when several systems and projects share the same integrations.
Can you connect systems that run on premises?
MuleSoft runtimes can run in your own data centre and connect it to cloud platforms such as Salesforce and Sitecore.
Who owns the integrations after go-live?
Your organization owns them. We document every interface, and our managed services can run and extend them.