Four Agentforce agents for banks and insurers, and their guardrails
Four Agentforce agents for Gulf banks, insurers and investment firms, what each needs, and the CBUAE and SAMA rules that keep regulated decisions with people.
MuleSoft
AI agents for car dealers: service bookings, test drives and leasing
The four Agentforce agents a dealer group or leasing company should build first, what each needs from the DMS, and where a person must take over.
Salesforce for manufacturers in the Gulf and Egypt: tender to warranty
How Manufacturing Cloud, Revenue Cloud, Service Cloud, Field Service and MuleSoft fit a manufacturer’s tenders, distributors, agreements and warranty work.
Salesforce Education Cloud from applicant to alumni, stage by stage
A stage-by-stage guide to Education Cloud for universities in the Gulf and Egypt, from enquiry and admissions to advising, scholarships, alumni and the SIS.
Financial Services Cloud for Gulf banks, insurers and investment firms
How Gulf banks, insurers and investment firms can run onboarding, KYC, households, complaints and adviser work on Financial Services Cloud, with agents.
Health Cloud for Gulf hospitals: patient access, referrals and follow-up
How hospitals in the Gulf and Egypt can run patient access, referrals, appointments and follow-up on Health Cloud, what stays in the HIS, and the data rules.
Off-plan sales on Salesforce: from launch day to collections
How developers run off-plan sales on Salesforce: unit inventory and holds, EOIs, reservations, payment-plan approvals, SPA and KYC, brokers and collections.
Automotive Cloud for Gulf dealer groups: brands, showrooms and the DMS
How a Gulf dealer group runs leads, test drives, quotes and handover on Automotive Cloud, what stays in the DMS, and where an AI agent books or hands over.
Theeb Rent a Car goes live on Salesforce: rental and leasing on one platform
Theeb Rent a Car now runs rental and leasing on one Salesforce platform, delivered by Arcsen and recognized with a Go-Live Award from Salesforce.
Arcsen, Gold Sponsor of Salesforce Innovation Day Riyadh 2025
We were a Gold Sponsor of Salesforce Innovation Day Riyadh 2025, a full day of use cases and live demos. What the day covered, and what it takes to move AI from pilot to production in Saudi Arabia.