Where AI agents help manufacturers: orders, warranty and field service
The four Agentforce agents a manufacturer should build first, for distributors, warranty claims, technicians and account managers, and where people decide.
Field Service
When the power goes off: AI agents for utilities and energy services
The four Agentforce agents a utility or energy services company should build first, what each needs, where people take over, and how to test them in Arabic.
Salesforce for manufacturers in the Gulf and Egypt: tender to warranty
How Manufacturing Cloud, Revenue Cloud, Service Cloud, Field Service and MuleSoft fit a manufacturer’s tenders, distributors, agreements and warranty work.
Salesforce for energy services companies: from tender to renewal
How energy services, engineering and utilities companies can run tenders, contracts, assets, crews and renewals on Salesforce, and what to settle with the ERP.
Arcsen at LEAP 2026: Zahid’s next phase and three questions about AI agents
Zahid Group signed its next Salesforce phase shortly before LEAP 2026, we signed with Mannai in Riyadh, and three questions about AI agents ran through the event.