Submit an RFP

Send us your request for proposal and the documents behind it. Senior consultants read every RFP, and you hear back from a named bid lead.


What to include

The six things that shape a good response.

Scope and platforms

What you are buying: an implementation, a migration, an upgrade, integration work, managed services, or a mix.

Dates

The submission deadline, clarification windows, presentation dates and the go-live you have in mind.

Evaluation criteria

How responses will be scored, and the weight given to technical, commercial and delivery sections.

Your current estate

Systems in use today, the integrations that matter and the data that has to move.

Budget range

If you can share one, it lets every partner propose the right size of team and approach.

Confidentiality

Need an NDA before you send documents? Say so in the summary and we will arrange it first.

What we bid on

One team, every layer of the stack.

SalesforceSales, Service, Experience, Field Service, Marketing, Revenue and industry clouds, and Data 360.Learn more →AgentforceAI agents for customers and employees, in Arabic and English, from first use case to production.Learn more →MuleSoft and integrationAPIs and integration with ERP, core and government systems, including TIBCO to MuleSoft migrations.Learn more →SitecoreSitecoreAI migrations, XP upgrades, Arabic-first builds and personalization.Learn more →Data and analyticsTableau, Data 360 and the reporting your leadership actually uses.Learn more →Managed servicesRun and improve what you already have, with SLAs and a named team.Learn more →

Writing a Sitecore RFP?

Read our checklist before you send it.

Our Sitecore partner RFP checklist covers what to put in, what to leave out and how to run the process so partners can price it properly. For Salesforce programmes, start with the free Salesforce Health Check or the Agentforce Readiness Assessment, and see our work across the region.

FAQ

Before you send it.

What files can I upload?

PDF, Word, Excel, PowerPoint and ZIP files, up to five files of 10 MB each. For larger packs, send a link to your tender portal or file share in the summary.

Do you respond to RFPs in Arabic?

Yes. We respond in English or Arabic, and we deliver programmes in both languages.

Which countries do you cover?

The UAE, Saudi Arabia, Qatar, Egypt and the wider Gulf, from our offices in Dubai, Riyadh, Jeddah, Doha and Cairo.

Can we invite you through our tender portal?

Yes. Put the portal link and the tender reference in the summary, and we will register and respond there.

We are not ready for an RFP yet. Where should we start?

Talk to us, or start with a free Salesforce Health Check, Agentforce Readiness Assessment or Sitecore Health Check to turn open questions into facts before you go to market.

Not ready for an RFP? Talk to us first.

Talk to Arcsen

Free starting points: Salesforce Health Check · Agentforce Readiness Assessment · Sitecore Health Check