AIGood programmes are decided before the build starts. Arcsen’s consultants work with executive sponsors on the business case, the roadmap and the architecture, so budget goes to the changes that move revenue, service and cost.
Where we helpStrategy you can build on.
Business cases and roadmaps
Where the platform pays back, in what order and at what cost, written for the people who sign off the budget.
Platform and architecture
Which clouds, integrations and data model, chosen against your systems of record and your growth plans.
AI and Agentforce readiness
Which agent use cases are worth piloting, what data and guardrails they need, and a costed plan to prove them. See the readiness assessment.
Process and requirements
Discovery workshops that turn how your teams really work into user stories and an MVP backlog.
Partner and vendor selection
Help scoping RFPs and comparing proposals on equal terms, from licences to the cost of running the platform.
Change and adoption
Training, enablement and executive alignment, so the new platform becomes how your teams work.
Decide first. Then build.
Discover
Workshops with business and technology leads to set goals, constraints and the current state.
Assess
A review of your platforms, data and processes, with the gaps and the quick wins named.
Design
Target architecture, roadmap and business case, with the options costed side by side.
Hand over
A plan your team or ours can deliver, with the backlog ready for the first release.
Before you ask.
Do we have to use Arcsen for the build?
The roadmap and backlog are yours to take to any delivery team. If you continue with us, the consultants who wrote the plan stay on the programme.
Do you consult on Sitecore as well as Salesforce?
Our consultants cover both, which helps when CRM and digital experience decisions depend on each other. See our Sitecore practice.
How long does a consulting engagement take?
It depends on the scope. We agree the timeline and the deliverables before we start.