AIABOUT ARCSEN
The Middle East’s AI-era consultancy.
Arcsen is a technology consultancy of 170+ people across Dubai, Riyadh, Jeddah, Doha and Cairo. We design, build and run the Salesforce, Sitecore, MuleSoft, Tableau and Oracle platforms behind the region’s sales, service and customer experience, with 400+ certifications and the region’s top Salesforce partner standing.
Our vision
To be the Middle East’s most trusted technology partner: the firm enterprises call when the platform has to work and the outcome has to show up in the numbers.
Our mission
Platforms that pay for themselves. We design around how your business actually operates, build it right the first time, and drive real adoption, with AI where it earns its place.
How we’re judged
Partnerships that run for years, measured in pipeline won, cases resolved and decisions made faster. We earn the next engagement by how we deliver this one.
WHAT DEFINES US
How we’re built.
Top-tier Salesforce
A Salesforce Summit Partner in the Forward Deployed Engineering Partner Network. Salesforce Middle East Partner of the Year 2024 and Sales Excellence Partner of the Year 2024/25, rated 4.99/5 across 56 verified AppExchange reviews.
Sitecore under the same roof
A dedicated Sitecore practice beside the Salesforce team, with EgyptAir’s Arabic-first platform as the proof.
Arabic-first by design
Right-to-left builds, bilingual content models and service in both languages, with Arabic designed as a first language.
The Arcsen Academy
Salesforce’s FY26 Community Impact Partner award recognizes the Academy and the talent it trains for the region.
Named pods, real ownership
You know your team by name. Escalation is a phone call, and your name stays on the work.
Five cities, one bench
Dubai, Riyadh, Jeddah, Doha and Cairo: one delivery organization across the region.
LEADERSHIP
Who leads Arcsen.
Mohamed Abdelsalam
Founder and Chief Executive Officer
Mohamed founded Arcsen and leads its teams across Dubai, Riyadh, Jeddah, Doha and Cairo. He has spent more than 16 years in CRM solution sales and industry business development, including roles at Synerise and Oracle.
PARTNERS
One team. Every platform that matters.
AI
Agentforce, Data 360 and SitecoreAI: governed, auditable, in production.
Salesforce
Full-stack delivery, from Sales Cloud to Agentforce.
Sitecore
Verified partner. Arabic-first delivery at national scale.
MuleSoft
The integration backbone of one connected estate.
Tableau
Analytics leadership actually opens.
Oracle
Enterprise data and applications expertise.
Slack
Collaboration, and the new surface for agents.