AI
The agent charter: governing Agentforce one agent at a time
A one-page charter for every Agentforce agent: its job, owners, data, actions, language, handover, tests and change control, mapped to SDAIA, UAE and DIFC expectations.
Mostafa Sabbah
Mostafa leads technical architecture at Arcsen: integration, data, identity and security design across Salesforce clouds. 19x Salesforce certified, including System and Application Architect.
Patient access agents on Agentforce: what hospitals should build first
The four Agentforce agents hospitals should build first for patient access, what each needs, where clinical staff take over, and how to test them in Arabic.
One customer profile for retailers and brands in the Gulf and Egypt
How retailers, consumer brands and distributors build one customer profile on Salesforce: data owners, matching, WhatsApp, SAP and consent rules.